Articles on: Registration

Cannot proceed with Registration

The common reasons for not being able to proceed are:


  • not all required fields are populated
  • the email has a space before or after the email, or even in between
  • app visibility option and data consent were not provided
  • a required field could not be selected (This is a common issue for non-English pages. You may click on the arrow down on the right side of the dropdown to activate it. Otherwise, you may use the English page)
  • credit card issues.


We could also register you manually. Leave a message in the chat box, and we will get back to you as soon as possible.

Updated on: 24/04/2025

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