> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.icej.org/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I did not receive my access code

The Feast of Tabernacles team will send out the login details on the morning of September 22, after Yom Kippur.

If you have not received your login information after Yom Kippur, your email provider may be filtering our emails. Please check your junk, spam, or clutter folder. If the login details are not there, visit [go.icej.org/live](https://go.icej.org/live) and click on the password reset link. You can also contact us directly using the chat bubble on our website.