> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.icej.org/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My password does not work. What do I do?

On the platform ([https://go.icej.org/live](https://go.icej.org/live)), please click on, “Forgot Password.” You may reach out to us directly for support.