How can I access the live chat support?

Look for the blue button at the bottom right of the platform. Click it to chat with the ICEJ Feast Information Desk. Our chatbot, Lavie, will first ask for a few details so we can reach you if the chat disconnects. Lavie can also answer basic questions right away. If you'd like to speak with a person, just type "talk to an agent" and a representative will join as soon as one is free.

Updated on: 13/09/2026