• Why am I automatically logged in with the link?

  The link works like a magic link. It has your username and password built in, so you don't have to type your username and App PIN each time. If you'd rather not be logged in automatically, just log out — logging in again will still use the magic link, so you'll need a regular login if you want to avoid that.Popular

• How do I download the app?

  You can access the platform on your device by visiting the following link: https://go.icej.org/app. This link will also enable you to download our app from both the Apple Store and Google Play.Some readers

• I don't know how to use my QR code.

  The QR code is mainly helpful when you're with someone nearby and want to share contacts. It functions almost like an ID when you're entering in person. For online users, the QR code isn't very useful. It's primarily meant for in-person contact exchanges.Some readers

• My password does not work. What do I do?

  On the platform (https://go.icej.org/live), please click on, “Forgot Password.” You may reach out to us directly for support.Some readers

• Can I watch the Daily Celebrations later?

  Daily Celebrations will be aired on the platform, and the videos will be available for on-demand viewing shortly after their live stream. You can expect them to be accessible within 24-48 hours after the live broadcast.Some readers

• How can I access the live chat support?

  Look for the blue button at the bottom right of the platform. Click it to chat with the ICEJ Feast Information Desk. Our chatbot, Lavie, will first ask for a few details so we can reach you if the chat disconnects. Lavie can also answer basic questions right away. If you'd like to speak with a person, just type "talk to an agent" and a representative will join as soon as one is free.Some readers

• When is the Feast of Tabernacles 2026?

  The Feast itself takes place from 25 September – 30 September 2026. Details and registration are available here: https://feast.icej.org/Few readers

• I cannot open the link on Microsoft Outlook

  Microsoft Outlook is generally good with email security. However, it may tag our links as unsafe due to the presence of encrypted details. You may do any of these options: Changing Browsers: Our platform works best on Microsoft Edge and Google Chrome. You may open either of them. Change one of them to be your default browser Go back to the link and click it Log into your email with a browser, instead of Outlook Log into your email Open the login details email Click on theFew readers

• Are the Daily Celebrations available on the Feast platform?

  Yes, Daily Celebrations will be aired on the platform. Check the Feast Program in the app for daily times once it's posted. The schedule will be released after Yom Kippur.Few readers

• Is the Online Feast a Zoom Conference?

  Our live events run on Zoom, since most users find it easy to use. The recordings, though, live on our own private platform, with simple navigation to watch the Daily Celebrations, seminar tracks, and prayer watches. You can even interact with other delegates there!Few readers

• In which languages will live events and broadcast be available?

  The live broadcast will be available in French, Spanish, Portuguese, Russian, Chinese. Other languages will be availabe according to the number of participants attending: German, Finnish, Czech, Norwegian, Bahasa.Few readers

• A person registered and paid but did not receive a confirmation email. What do they do?

  First, check your email's junk or spam folder. If it's not there, contact ICEJ Support — we'll send a ticket to the Registration Department ([email protected]). You can also reach us by clicking the blue chat button in the lower right corner of the screen.Few readers

• What are the required information to register for the online Feast?

  To register for the Online Feast, you need to provide your: Full Name Country Email address (ideally unique; otherwise, you'll have trouble logging in) Preferred language (so you receive email notifications in your preferred language) How did you hear about us? (this helps us improve the registration process) Attendee Visibility opt-in/opt-out (controls your privacy settings on what information others can see about you) Information Sharing Consent (under our global data privacy poFew readers

• Can the seminars and messages from main speakers be downloaded or purchased on DVD or online?

  No, the messages can't be downloaded or purchased on DVD or online. You can only watch them as a livestream, during and after the conference, for a limited time based on the package you purchased.Few readers

• How long can a user access the Feast programs/watch seminars?

  Users on the Basic Online Package, Desert-Jerusalem In-Person Package and Jerusalem Package have access to all content until the end of January 2027. Users on the Full Feast Tour, Resources Online Package, and First-Fruit Package have access to all content until the end of July 2027.Few readers

• How do I watch the Feast on my smart TV?

  To watch the Feast on your smart TV, you can use one of the following methods: Share with AirPlay for iPhone/iPad users Share with Chromecast or screen mirroring for Android users Use your smart TV's built-in browser to go to https://go.icej.org/live Connect your device directly to your smart TV with an HDMI cableFew readers

• I did not receive my access code

  The Feast of Tabernacles team will send out the login details on the morning of September 22, after Yom Kippur. If you have not received your login information after Yom Kippur, your email provider may be filtering our emails. Please check your junk, spam, or clutter folder. If the login details are not there, visit go.icej.org/live and click on the password reset link. You can also contact us directly using the chat bubble on our website.Few readers

• When can I expect the replay?

  It takes about 4-5 hours to encode videos into a Video-On-Demand format. This year (2026), we are exclusively using human translators for our language services. Therefore, it will take approximately 24-48 hours for us to make the translations available on the platform on demand.Few readers

• Can a person share his access data (email and code) with someone else and both can enter the platform at the same time?

  If you live in the same household, you can share your account by viewing together as a famiy. If you'd like to share it with a church or Bible study group instead, please email [email protected] first — we'd also love a picture of your congregation watching together. Since each account is meant for one person, we ask groups doing this to collect a first fruit offering to ICEJ. For security reasons, we strongly discourage sharing your login outside these cases, since itFew readers